HeyMaria

HeyMaria 47.7724325 hello@hey-maria.com

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Round-the-clock guest support: the competitive advantage of AI in hotels

When the night porter goes digital

With a phone AI like HeyMaria, your hotel stays reachable even when no staff member is on site. The artificial intelligence answers incoming calls, understands the guest’s request, and responds immediately — whether it’s 2 a.m. or 6 a.m.

Typical questions such as:

  • “How does late check-in work?”
  • “Do you still have rooms available?”
  • “Where can I park?”
    … are answered by the AI in natural language and without any waiting time.

A competitive edge through constant availability

Hoteliers who use AI gain a clear advantage:

  • You don’t miss bookings anymore — not even at night.
  • Guests feel well taken care of — at any hour.
  • Your team gets real relief — no night shift required.

In an industry where service is everything, round-the-clock availability is a powerful differentiator — and a real boost to guest satisfaction.

Conclusion: 24/7 support — without 24/7 staffing

HeyMaria doesn’t replace people — it complements them perfectly. While your team sleeps, the AI makes sure no call goes unanswered and guests keep that reassuring feeling: Someone is always here for me.

👉 Try it now and see how HeyMaria can handle your hotel’s night support automatically.