proxima idea KG

proxima idea KG Unterthingau 87647 Marktoberdorfer Str. 11 +49 8303 23741-0 hello@hey-maria.com

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KI Telefonassistent spricht durch ein Smartphone

Your AI phone assistant answers calls 24/7

Our voicebot answers questions, takes bookings, and lightens your daily workload just like an additional team member. We completely set up your smart AI phone system for you – backed by personal support from Germany.

Schedule your free discovery call today

Why Choose Modern AI Telephony?

More focus on your core business: Our AI phone system has your team's back, reduces error rates, and ensures no customer inquiry goes unanswered. Routine requests are resolved instantly, while complex issues are handed over seamlessly.

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24/7 Availability

Never miss a call again with our AI phone assistant – even at night, on weekends, or during peak hours.

Personen, die sich freuen

Reduced Workload for Your Team

Instead of dealing with repetitive inquiries, your team can refocus on essential tasks thanks to the voicebot.

Sparschwein, in das eine Münze geworfen wird

Lower Costs

By letting automated AI telephony handle routine inquiries, you significantly reduce your personnel costs.

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Increased Revenue

Since our voice agent handles every call professionally, you will no longer miss out on potential business deals.

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Higher Service Quality

Our AI phone system strictly follows your defined rules and information. The error rate drops, and customers always get the right answers.

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Happier Customers

Thanks to instant, friendly responses with zero hold times, our AI voicebot noticeably boosts customer satisfaction.

Zwei Sprechblasen als Darstellung eines Dialogs

Natural Conversations

Our AI phone assistant conducts conversations in natural language and sounds incredibly human.

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Efficient Scalability

Experiencing higher call volumes? Simply activate additional AI voice agents. They are instantly ready to work in parallel, with absolutely no onboarding required.

Teambild von HeyMaria. Fünf Menschen mit HeyMaria Pullis stehen nebeneinander vor einem blauen Tor und lächeln in die Kamera

Personalized Support for Your AI Phone Assistant

Many providers on the market just sell you a tool, leaving you alone to figure out a complex technical setup. Not us: With HeyMaria, you don’t get a one-size-fits-all solution, but a dedicated team of experts from Germany to guide you personally.

We know exactly how crucial deep AI expertise is to ensure your voice agent truly performs reliably in everyday operations. That’s why we set up your voicebot together with you, build a knowledge base tailored entirely to your business, and continuously optimize it. With designated contact persons and personalized support from Germany, we ensure that your AI telephony works flawlessly day in and day out, fitting your workflows perfectly.

Our Team

AI on the phone. Humans in support.

Our Project Workflow

We tailor your AI phone assistant specifically to your business, with our experts providing personal guidance every step of the way—from initial setup to ongoing optimization during live operations.

  1. Free Initial Consultation

    We clarify your goals and expectations. You’ll learn how HeyMaria conducts conversations and discover which features the AI voicebot offers for your specific setup.

  2. Setting Up Your Test Account

    Together, we’ll set up a secure testing environment. This is where we define your specific call reasons and map out the initial workflows for your automated AI telephony.

  3. Building the Knowledge Base

    HeyMaria gets to know your business. We structure your information (e.g., services, opening hours, FAQs) and feed it into the system so the AI voice agent can retrieve it accurately during calls.

  4. Testing Phase & Fine-Tuning

    We configure conversation logic and forwarding rules. In realistic test scenarios, we work together to ensure the AI voicebot provides correct answers and hands off calls seamlessly to your team.

  5. Go-Live & Continuous Optimization

    Once you’re satisfied with your AI phone system, we take HeyMaria live. Even after launch, we provide ongoing optimization based on real calls and your feedback. Together, we continue to evolve the voice agent to ensure a noticeable reduction in your daily workload.

KI-Silhouette mit Headset und Sprechblasen als Symbol für einen KI-Telefonassistenten

What Our AI Phone Assistant Can Do

HeyMaria is based on state-of-the-art voice technology and was specifically developed for seamless phone communication. Thanks to its flexible configuration, the voicebot adapts perfectly to your company's individual workflows and can be directly integrated with your existing systems (e.g., calendar or CRM) via APIs. Our voice agent handles standard inquiries independently and routes complex cases specifically to the right person—right where personal contact matters most to your customers: directly on the phone.

Discover all features

Blog

Eine Frau in Businesskleidung hält den Hörer eines weißen Festnetztelefons ans Ohr und wählt mit der anderen Hand eine Nummer auf der Tastatur.

Answers Around the Clock: Why AI in Hotel Support is a True Competitive Advantage

When the Night Porter Becomes Digital. With a telephone AI like HeyMaria, your hotel is reachable even when no staff member is on-site. The artificial intelligence handles incoming calls, recognizes the guest's request, and answers directly – whether it's 2 a.m. or 6 a.m.

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Grafik zeigt einen Roboter mit Sprachsymbol und eine Telefonassistentin mit Headset neben einer Waage. Darstellung der Balance zwischen künstlicher Intelligenz und menschlicher Interaktion im Kundenservice.

Why AI in Hotels is Not a Job Killer – But a Genuine Relief for Your Team

AI Doesn't Replace, It Relieves. Most of the tasks that a telephone AI like HeyMaria takes over are repetitive, time-consuming, and unfulfilling: This is where AI noticeably relieves the staff – and creates space for the truly important tasks: personal, on-site service for the guest.

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Ein kugelförmiger Smart Speaker mit einem leuchtend blauen Lichtring steht im Vordergrund auf einem weißen Tisch. Im leicht unscharfen Hintergrund befindet sich ein helles, modern eingerichtetes Schlafzimmer oder Hotelzimmer mit einem großen weißen Doppelbett, einer Zimmerpflanze und einem gemütlichen Sessel am Fenster.

AI in the Hotel Industry: How Language Models Accelerate Training and Knowledge Transfer

A modern AI telephone assistant like HeyMaria knows the most important information about your property: opening hours, room categories, check-in processes, spa offers, cancellation policies – everything guests regularly ask about. This information can also be used internally to provide new employees with a kind of "spoken knowledge base."

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FAQ (Häufig gestellte Fragen)

Antworten zu häufig gestellten Fragen rund um unseren KI-Telefonassistenten.

Unterstützt HeyMaria mehrere Sprachen?

Ja. HeyMaria kann Gespräche in über 30 Sprachen führen und wechselt die Sprache im Gespräch automatisch, sobald sie erkennt, welche Sprache der Anrufer spricht. So können internationale Gäste direkt telefonieren, ohne dass Ihr Team eingreifen muss.

Warum ist persönliche Betreuung bei HeyMaria so wichtig?

Ein KI Telefonassistent entfaltet sein volles Potenzial nur mit sauberer Einrichtung, passenden Inhalten und kontinuierlicher Optimierung. Deshalb bekommen Sie persönliche Ansprechpartner und Support direkt aus Deutschland, damit alles reibungslos läuft.

Klingt HeyMaria wie ein Roboter?

HeyMaria ist für natürliche Telefonkommunikation ausgelegt. Anrufer können normal sprechen, ohne Tastendruck Menüs. Wie „menschlich“ es wirkt, hängt auch von der Einrichtung und den Inhalten ab, genau dabei unterstützen wir Sie.

Was passiert, wenn ein Anliegen zu komplex ist?

Keine Sorge. Dann wird der Anruf gezielt an die passende Stelle per Telefon oder E-Mail weitergeleitet. Auf Wunsch mit einer kurzen Gesprächszusammenfassung, damit Ihr Team den Kontext sofort hat und nicht alles erneut abfragen muss.