How HeyMaria helps your hotel in everyday life
When the front desk is overwhelmed, the phone is ringing nonstop during check-in and check-out, or the night shift is alone, callers often remain on hold or hang up. This leads to missed booking requests, unnecessary interruptions in the front office, and stress within the team, especially when staff is short and during peak times. HeyMaria answers every call, clarifies the issue during the conversation, and resolves standard issues immediately or forwards special cases to the right department.
