How HeyMaria works for any business

HeyMaria is your AI-powered phone assistant that independently analyses and handles incoming calls. Thanks to flexible configuration, the AI adapts seamlessly to your company’s individual processes – whether you run a hotel, a trade business, a service provider or a retail company.

1. Analysis and recognition
Routine calls such as price or appointment enquiries are automatically recognised by HeyMaria once it has been set up correctly. It answers these queries directly, giving your team more time to focus on more complex tasks.

2. Seamless integration
If desired, HeyMaria can be connected to your existing systems. This allows it, for example, to check current stock levels, manage appointment calendars or retrieve customer data. The AI acts like an additional member of staff, providing reliable information in real time.

3. Automatic handling or targeted forwarding
Depending on the configuration, HeyMaria can fully handle standard enquiries – for example by scheduling appointments or answering frequently asked questions. When it comes to more specific issues, it forwards the call directly to your team. This way, your employees only receive the truly relevant matters instead of getting stuck in routine conversations.

4. Continuous learning
With every interaction, HeyMaria learns and improves its responses. Whether your processes change or new customer questions arise – the AI keeps developing and becomes increasingly precise. This ensures that your service level remains consistently high and dynamically adapts to your business.