From real-world experience, for real-world use: The story behind HeyMaria

HeyMaria wasn’t just a product conceived on the drawing board. Founders Daniel Michel and Michael Hofer run their own online portal for booking hiking lodges and mountain huts. As the business grew and guest numbers rose, the volume of incoming calls skyrocketed, especially in the evenings and on weekends. The problem: Night shifts for the team were out of the question, but they couldn’t afford to lose any valuable booking requests either. Since no existing solution on the market met these high requirements, the team in Unterthingau quickly developed its own artificial intelligence for internal use.

The result was so impressive and the relief so significant that, after about a year of intensive development, the in-house solution became a standalone product: HeyMaria.