HeyMaria

HeyMaria Unterthingau 87647 Marktoberdorfer Str. 11 +49 8303 23741-0 hello@hey-maria.com

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Restaurant Szene mit Gästen und virtueller KI Telefonassistenz im Hintergrund

HeyMaria AI phone assistant for restaurants

HeyMaria takes calls around the clock, responds to typical guest concerns immediately, and noticeably reduces the workload on your service team. We work with you to set up HeyMaria for your restaurant, fill the knowledge base with your information, and continuously optimize it so that reservations, questions, and special requests reliably fit into your processes.

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Your advantages with HeyMaria

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Always available

Even if you are currently serving customers or your restaurant is closed, HeyMaria handles standard inquiries.

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Reduced personnel costs

By automating standard requests without expensive night or weekend surcharges, HeyMaria reduces your personnel costs.

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Reservations will no longer be lost

Even if you are currently serving, HeyMaria accepts reservations and asks for the most important information for the table plan.

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More peace and quiet in service and fewer interruptions

Fewer phone calls mean less stress, fewer mistakes, and more attention for guests on site.

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Consistent information about the kitchen, menu, and rules

HeyMaria follows your guidelines, for example regarding allergens, takeaway, or voucher rules, so that statements do not vary depending on the shift.

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A better guest experience even before the visit

Guests receive a friendly response quickly, instead of being put on hold, hearing a busy signal, or receiving annoyed short answers between two tables.

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Natural dialogue instead of button-press menus

Guests simply say what they want, for example, reservations or questions about the menu, takeaway and allergens.

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Scalable for peaks, events, and holidays

On holidays, during events, or in peak season, availability remains stable even when call volume increases significantly.

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Personal setup and ongoing optimization for your restaurant business

Restaurants are not standardized. Every establishment has different opening hours, different reservation rules, different menus, different allergens, and different procedures on weekends and holidays. That's exactly why we focus on personal support. We set up HeyMaria together with you, build up the knowledge base with your restaurant information, define answers and forwarding rules, and test typical restaurant scenarios. We then continuously optimize based on real cases, for example when menus, daily specials, opening hours, holiday periods, or event dates change. Through regular coordination, we ensure that HeyMaria continues to reliably suit your restaurant.

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KI-Silhouette mit Headset und Sprechblasen als Symbol für KI-Telefonassistenz

Integration into your existing restaurant systems

Upon request, HeyMaria can be connected to existing systems so that reservations, inquiries, and information come not only from texts, but also from your processes.
Typical integration options in restaurants include reservation systems and table plans, calendars for events, catering, and callbacks, ordering processes for pick-up, as well as mailboxes or ticket systems for groups and event inquiries.

How HeyMaria works
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HeyMaria compared to telephone menus, answering machines, and chatbots in restaurants

Many restaurants still rely on announcements, answering machines, or chatbots on their websites. This often only helps to a limited extent, because guests want to make reservations quickly, need specific answers about allergens, or want to place a takeout order. HeyMaria takes restaurant calls around the clock, engages in natural dialogue, and handles standard requests immediately. This means that reservations, questions about the menu, or group inquiries are not put on hold, but are reliably resolved or forwarded to your team.

Book a free initial consultation now