Why follow-ups are so crucial
Many guests still have questions after the first contact — about amenities, parking, or special requests. If you don’t respond in time, the prospect may simply book with a competitor. Reservation follow-ups are the key to conversion. Studies show that a fast, professional callback can multiply the likelihood of a direct booking.
Voice AI steps in — and closes the gap
HeyMaria is your AI-based phone assistant and takes over exactly this job. As soon as a guest submits an inquiry or a response is still pending, HeyMaria can automatically:
- follow up to see if the guest is still interested,
- answer open questions,
- confirm a booking option,
- or provide a targeted reminder when a decision is outstanding.
All without additional staff effort — but with measurable impact: the direct-booking conversion rate increases significantly, without paying commissions to OTAs.
Boost direct bookings — smart and scalable
Voice AI isn’t just helpful; it’s built for economic impact. While manual follow-ups tie up resources, HeyMaria works in parallel, at scale, and with personalization. Whether it’s 3 or 30 inquiries, the AI can handle all of them professionally — and, if you want, even include information about special offers or upgrade options. This turns every reservation inquiry into a real revenue lever.
Conclusion: whoever closes the booking loop wins the guest
In many booking processes, the biggest weakness isn’t the start — it’s what happens after. Voice AI ensures no guest is ever forgotten. Follow-ups become a reliable routine, bookings get finalized, and guests turn into fans.
With HeyMaria, you close the booking loop — automatically, efficiently, and guest-focused.
🎯 Try it now — and turn every call into a booking!